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In urban water distribution across Kenyan municipalities, non-revenue water (NRW) loss often stems from delayed meter readings or manual billing errors. With Timaji's new automated meter reading workflow on dashboard.timaji.co.ke, present and previous readings generate instant consumption math and alert meter readers of anomalies in real-time.
Customer transparency is critical for prompt utility payments. Timaji integrates real-time M-Pesa payment callbacks, updating customer account status badges to PAID and generating downloadable PDF receipts accessible 24/7 on dashboard.timaji.co.ke/my-bills/.
A clear explanation of how consumption tiers are billed per cubic meter ($m^3$) and how automated 5 KES/day penalties apply after the penalty date, encouraging timely bill settlements across the board.
Are you a water utility administrator or customer looking to access your meter readings and bills?